Digicust provides a set of virtual customs robots integrated into an AI-based customs software called Digital Customs. These robots learn from customs specialists and officers to perform customs clearance. As a result, Digicust is scalably and sustainably digitalising the customs industry globally, aspiring to hyper-automation; tremendously improving the current supply chain in speed, efficiency, and safety.
<aside> 📌 Problem: About 60% of the customs market exchanges unstructured customs documents in PDF format. The result of this are manual processes, such as printing a huge load of documents, lots of customs know-how needed to write information on the paper and manual data entry to file customs forms with customs software. Hence, billions of shipments that require customs clearance cause 250.- €, 8 hours of administrative work and 25% error rates per shipment.
Solution: Digicust developed a virtual customs robot called Dexter IDP, integrated into a pre-customs-software called Digital Customs. Customs specialists simply send the PDF documents to Dexter via mail, API, or any other preferred upload channel. Once arrived, the virtual customs robot automatically processes the documents and files customs forms by applying intelligent document processing techniques, its machine customs know-how, open API’s, master data, and structured data from various sources. The filed customs forms are then sent to the desired customs software. In case there are no warning messages provided by Dexter or the partner customs software, the customs forms can be submitted to the government.
Advantages: Customers save 50.- € and 90 minutes per customs form, plus the error rate is decreased to only 2%.
Open Potential: 200.- € and 550 minutes left to be optimized with further products and virtual customs robots.
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BASED IN
Austria
FOUNDED YEAR
2020
TEAM SIZE
16
MAIN CONTACT INFO
Borisav Parmakovic, M.A.
+436801515296
FOUNDERS & TEAM
Borisav Parmakovic, M.A., CEO, LinkedIn
Dr. Tech. Ahmad Haj Mosa, CTIO, LinkedIn
Thomas Übellacker, COO, LinkedIn
Michael Lisci, B.A., CCO LinkedIn
Manuel Strausz, Sr. Software Engineer, LinkedIn
Matthias Pfeiler, CMO, LinkedIn
WEBSITE
BUSINESS TYPE
Limited Liability Company
BUSINESS CATEGORY
Customs software
Software company
VERTICAL/INDUSTRY
DeepTech
SupplyChainTech
CustomsTech
TaxTech
MRR
11 K €
ACTIVELY RAISING
1 M €
ROUND STAGE
Seed Stage
ROUND SIZE
1 M €
COMMITTED AMOUNT
500 K €
BURN-RATE NOW
20 K €
RUNWAY TODAY
7.5 months
RUNWAY AFTER THE ROUND
24 months
MRR/REVENUE
Growth from October 2022 till March 2023
MRR increase = from 6.5 K € to 11 K € = 70%
Sales pipeline growth = from 6 M € to 8 M € = 33.33%
Opportunity growth = from 40 K € to 320 K € = 7x
Cold leads growth = from 0 to 70 K leads
Raised 200 K € funding, with a potential further 400 K € investment from Startup Wise Guys and Sofia Angel Ventures (SAV) till end of March and end of August 2023
Raising 275 K € government funding in March and June 2023
Started to raise another 1 M € round till Q2 2024, SAV has the right to invest another 500 K € as a lead or co-investor.
CUSTOMERS
Customers and ARR
Zoll.Ution GmbH → 14,000.- € G. Englmayer Zoll und Consulting GmbH → 25,500.- € Rüdinger Spedition GmbH → 11,600.- € GS International GmbH → 21,000.- € Fiege Customs Services GmbH → 28,800.- € Customs Heroes GmbH → 19,000.- €
Opportunities Deal Size ARR (leads in contract and negotiation stages)
Partscloud → 50,000.- € PwC Germany Partnership → 100,000.- € VERAG Spedition AG → 67,000.- € Rüdinger Spedition GmbH (upselling) → 14,000.- € Customs Heroes GmbH (reseller potential) → 100,000.- € G. Englmayer Zoll und Consulting (upselling) → 25,000.- € Zollagentur Terminus GmbH → 119,000.- € Fiege Customs Services GmbH → 25,000.- € Verimex 360 → 25,000.- € Grenzlotsen → 18,000.- € AWOR Customs GmbH → 25,000.- € Clearcust SL → 15,000.- € Unisped Speditions GmbH → 25,000.- €
https://www.youtube.com/embed/DxNnhfnGa6I
https://drive.google.com/file/d/18Us8tNOcPhmLEgL8_HfpXyixE-Nw49_C/view?usp=sharing
https://www.youtube.com/watch?v=7msOdshWWLs